PIA Introduces WhatsApp Chatbot for Customer Support Services
Pakistan International Airlines (PIA) has introduced a Whatsapp chatbot to facilitate its passenger for online confirmations of tickets and seats and other services.
According to the PIA, with the help of the Whatsapp chatbot, passengers can get guidance on seat confirmation, tickets, and other matters before their flight.
This chatbot also provides the opportunity for passengers to check flight schedules and timings.
PIA Customer Support Services through Chatbot:
- Seat/Ticket Status
- Flight Status
- Flight Schedule
- Travel Information
#PIA is stepping ahead further for Customer Support Services by introducing another value-added service "WhatsApp Chatbot". Now you save the number +92 21 111 786 786 and send Hi for registration. You can check Seat / Ticket or Flight Status, Schedule or Travel info. pic.twitter.com/hLcx97F2LV
— PIA (@Official_PIA) March 17, 2023
